Shipping Policy

At MaxOShine, we strive to provide a seamless and efficient shipping experience for our valued customers. Here are the key details of our shipping policy:

1. Processing Time: Upon receiving your order, we make every effort to process and prepare it for shipment within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly extended, but we always aim to fulfill orders as quickly as possible.
2. Shipping Methods: We partner with reliable shipping carriers to ensure the safe and timely delivery of your products. The shipping methods available may vary depending on your location and the size/weight of the package. You will have the option to select your preferred shipping method during the checkout process.
3. Shipping Times: The estimated shipping times can vary based on the destination and the selected shipping method. Generally, orders within our domestic shipping regions can expect delivery within 3-7 business days. International orders may take longer, typically ranging from 7-14 business days. Please note that these are estimated times and actual delivery dates may vary depending on factors beyond our control, such as customs procedures or unforeseen delays.
4. Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor the progress of your shipment and estimate its arrival date. Please note that it may take a few hours for the tracking information to become available in the carrier’s system.
5. Shipping Charges: The shipping costs will be calculated based on the destination, weight, and dimensions of the package. The exact shipping charges will be displayed during the checkout process before finalizing your order.
6. Customs and Duties: For international orders, please be aware that additional customs fees, taxes, or duties may be imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping costs.
7. Address Accuracy: It is essential to provide accurate and complete shipping information to ensure successful delivery. We cannot be held responsible for delays or misdelivery resulting from incorrect or incomplete address details provided by the customer.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you and ensure a smooth shipping experience.