Refund and Cancellation Policy

Our Return and Refund Policy was last updated on March 3, 2023.

Thank you for shopping at www.maxoshine.com. If you are not entirely satisfied with your purchase, we are here to help.

Interpretation and Definitions:

In this Refund Policy, the terms “Company,” “We,” “Us,” or “Our” refer to MaxOshine. The term “Goods” refers to the items offered for sale on our website, and “Orders” refer to your requests to purchase goods from us. “Website” refers to maxoshine.com, accessible from https://www.maxoshine.com. The term “You” refers to the individual accessing or using our service.

Your Order Cancellation Rights:

You have the right to cancel your order within a day without providing any reason.

To exercise your right of cancellation, you must inform us of your decision by sending us an email. We will reimburse you within 5 days from the day we receive the returned goods. The refund will be processed using the same payment method you used for the original order, and no fees will be charged for the reimbursement.

Conditions for Returns:

To be eligible for a return, please ensure that the following conditions are met:

• The goods were purchased within the last 7 days.
• The goods are in their original packaging.

Certain goods cannot be returned, including personalized or customized items, perishable goods, unsealed items that are not suitable for return due to health or hygiene reasons, and items that have been mixed with other products after delivery. We reserve the right to refuse returns that do not meet these conditions.

Returning Goods:

You are responsible for the cost and risk of returning the goods to us. Please send the goods to the address provided. We recommend using an insured and traceable mail service to ensure the safe return of the items. We cannot issue a refund without proof of receipt of the returned goods.

Contact Us:

If you have any questions or concerns regarding our Returns and Refunds Policy, please contact us using the following details:

Contact Details: +91-9172478686